Policy Privacy

Apexnest values your privacy. We collect and use personal information only to provide property management services, improve user experience, and ensure data security in compliance with applicable laws.

Effective Date: October 20, 2025

Apexnest Inc. (doing business as Aapex Property Management) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.apexnest.com , submit a form, or interact with our services.

1. Information We Collect

We collect information that helps us manage properties, communicate with clients, and improve our services. This may include:
Contact Information: Name, phone number, email address, and property address.
Rental and Application Data: Employment information, income verification, rental history, and references.
Owner and Vendor Data: Banking or payment details (if provided for direct deposit or disbursement).
Website and Technical Data: IP address, browser type, device information, and usage analytics through cookies and third-party tracking tools (e.g., Google Analytics, Rentometer, Podium, Calendly).

2. How We Use Your Information

We use your information to:
Respond to inquiries and provide property management or leasing services.
Process rental applications and maintain tenant or owner accounts.
Manage repairs, maintenance requests, and vendor coordination.
Send updates, service notifications, or promotional communications (with opt-out options).
Improve website performance, marketing effectiveness, and customer experience.

3. How We Share Information

We do not sell your personal information. We may share limited data with:
Service providers and vendors (e.g., AppFolio for property management, Rentometer for market data, Podium for communication, Calendly for scheduling, Google for analytics).
Maintenance vendors and contractors when necessary to perform property repairs or inspections.
Legal or regulatory authorities when required by law or to protect our legal rights.
All vendors are required to use your data only for the purpose of providing their contracted services.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and deliver relevant advertisements.
You can control cookie settings through your browser or opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout

5. Your Rights Under the California Consumer Privacy Act (CCPA / CPRA)

If you are a California resident, you have the right to:
Know what personal information we collect, use, and share.
Request deletion of your personal data (subject to certain legal exceptions).
Correct inaccurate information we maintain about you.
Opt out of certain data-sharing activities.
Non-discrimination for exercising your privacy rights.
To make a privacy request, email us at privacy@apexnest.com or mail a written request to:

Apexnest Inc.
Attn: Privacy Officer
P.O. Box 20875
Castro Valley, CA 94546

We will verify your identity before fulfilling your request and respond within the time required by law.

6. Data Security

We use secure servers, encryption, and limited access controls to protect your information. While no online service is 100% secure, we maintain safeguards consistent with industry standards to reduce risk.

7. Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect or store information from minors. If you believe a minor has provided us with personal information, please contact us immediately so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after changes are posted means you accept those updates.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: privacy@apexnest.com
Phone: (510) 293-3533
Mailing Address:
Apexnest Inc.
P.O. Box 20875
Castro Valley, CA 94546

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